Thank you for choosing KIVRA. We are committed to delivering high-quality, thoughtfully designed pieces made just for you.
Pre-Order Process All pre-order items are made to order and are not available for immediate shipment. By placing a pre-order, you are reserving your item in advance.
Production Timeline Please allow 2–4 weeks for production. Each item is carefully crafted to meet our quality standards.
Shipping Timeline Once production is complete, orders will be shipped within 5 business days. You will receive a shipping confirmation email with tracking details once your order has been dispatched.
Combined Orders If your order includes both pre-order and in-stock items, your entire order may be shipped once all items are ready.
Delays While we strive to meet all timelines, unforeseen delays may occur due to high demand or production factors. We appreciate your patience and understanding.
Order Changes & Cancellations All pre-orders are final sale once production has begun. Please ensure all details are correct before placing your order.
Contact For any questions regarding your pre-order, please contact our support team.
Thank you for supporting KIVRA — where style meets intention
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